Frequently asked questions
FAQ
Is RigRoute free to use?
Yes. Searching the directory is free for anyone, and claiming or maintaining a business listing is free too -- there is no cost to either side.
How accurate is the information?
Listings are built from public map and business data sources and reviewed against the usual publication checks, but hours, inventory, and contact details can change. Call ahead before traveling to confirm a part is in stock.
How do I claim my business listing?
Visit the claim your business page, search for your listing, and use "Claim this business" on your listing page. Nothing changes publicly until it's reviewed.
I found something incorrect, or my business has closed
Use the form near the bottom of that business's own page to suggest an edit or report it closed. See corrections and removals for how requests are handled.
How do reviews work?
Anyone can leave a star rating and a comment on a business page. Reviews are held for a quick moderation check before they show publicly, to keep out spam.
Is my business listed without my permission?
RigRoute is an independent directory built from public business data, the same way a phone directory or map service would list a business. See terms of use for what that does and doesn't mean, and corrections and removals if you'd like something changed or removed.
Do you sell my data, or use cookies?
See the privacy policy for what's collected and how cookies (only ever set with consent) are used.
I have a safety, legal, or urgent concern
Use the contact page and explain the urgency -- these are read directly, not queued the way routine corrections are.